Charges to be paid at the moment of leasing the car. All rates are quoted in USD.

• Airport fee: $ 20.00 USD (Fee for rentals starting at airport offices)
• Co-driver: $ 3.00 USD per day
• Fuel: It is paid at the beginning of the rental agreement contract for the amount delivered in the tank. Its value will be pay at the official established price. Return the car without fuel.
• Drop-off: The drop-off charge will be paid when returning somewhere else to the pick-up location is done at the end of the rental agreement. More Info

1. It is mandatory for collecting the car being older than 21 years old and present the following documents:
   
   
   • Voucher.
   • Driver´s license of the person under the reservation was made. Name change are not allowed. Driver´s license must has been issued at least two years ago. Photocopies are not allowed.
   • Passport. Photocopies are not allowed.
   • Clients with permanent residence in Cuba must present updated identification document, it must be the latest version of the Cuban identity card.



2. The customer agrees to pay all charges resulting from the contract provided in this service.



3. The customer acknowledges having received the vehicle in good working order with accessories described in the rental agreement. It must be returned under the same condition it was received on the specific date by contract. The customer pays accessories and vehicle parts missing at the time of delivery and that have not been marked as missing when receiving the car.



4. The lease period is stated in the contract and is calculated based on hours and days after the act was signed, car must be returned in the date and time stipulated. If the customer wishes to extend the rental must present to the closest Cubacar station to legalize possession of the vehicle.



5. The customer will pay as a deposit the amount stipulated in the public Cubacar rate of each type of vehicle. Whether the guarantee deposit is left with a signed credit card bank slip Cubacar is authorized to fill it and cash it at any time without prior notice by the customer spent values in accordance with the provisions of this Agreement.



6. The customer has 59 bonus minutes, after that time and up to 5 hours the client will pay 1/5 of the daily rate for each extra hour.



7. Cubacar will only refund the renter and will do it in the way payment was made.



8. The vehicle can only be driven by the customer or by the additional authorized driver under the full responsibility of this.



9. The client and the authorized drivers are required to comply with the traffic mandatories, and not to exceed the people transported limit specified for each type of vehicle in the front of the contract.



10. Whether a person not registered in the rental contract is found driving the car by an agent of competent authorities and the violation is proven, there is a notification on the rental contract. It brings about a penalty of loosing the coming paid rental days and the guarantee deposit. The rented car will be withdrawn and loose the right to apply for the insurance.



11. The client gives up to demand against CUBACAR for any accidental damaged caused by mishandling, traffic or vehicle maintenance breach.



12. Cubacar is not responsible for theft, loss or damage to any property, personal property of the client or passengers, or left abandoned in the vehicle during or after the rental period.



13. When decided Cubacar may cancel this contract and reimbursing 100% of unused time, except that incur violations established herein.



14. Cubacar relieve his client responsibility, provided it complies with the provisions of this contract while protecting against fire, total or partial theft , collision or rollover accidents, and natural disasters , as well as damage to their property and / or injury or death caused to third parties caused by chance and drive a vehicle on public roads . In all cases the customer must immediately notify the competent authorities and submitted to the agency before or at the time of settling the debts , proof of having made the complaint in the case of loss or theft , and in the event of an accident , police report of the crime scene oe inspectors Company , which will be the way to define his guilt or not damages. If convicted , the client will be covered during the term of the contract and in case of accident to twelve hours after the expiration date, with the corresponding legal proceedings



15. The client will lose every right to be relieved of responsibility by Cubacar when incurred negligent actions or violation of existing laws and agreed in this contract, and by driving the vehicle while intoxicated or under the influence of substances psychotropic and manipulation thereof by an unauthorized driver in this contract and shall pay the full amount of the damages caused to the vehicle and third parties in case of any of these irregularities.



16. The customer must present the vehicle at the nearest station before exceeding the mileage stated in maintenance contract, as well as check the oil level, radiator water and air pressure in the tires. Any damage or paralysis that occurs to the vehicle for violation of this clause shall be paid by the customer



17. Where there is a violation of the odometer clock, the customer must pay the equivalent of 200 miles per day or fraction of a day trip, the time that had been in possession, penalty also will be effective if the odometer stops working and customer does not give timely notice to the car company.



18. The customer must comply with the following limitations: No vehicle use profitably, not use it as another vehicle traction, not overloading regarding their strength and / or performance; locked when the vehicle remains outside it , no racing, endurance, speed and acrobatics and not transport flammable materials, explosives, drugs or the like.



19. In case of breakage, accident or similar mishap, the customer must immediately inform the nearest Agency and take safety measures to avoid damage, accident or theft. The customer is responsible for the vehicle while it has in its custody by this contract.



20. If the client is deprived of the use of the rented vehicle for the commission of a crime or violation of administrative provision by legally authorized body shall not be entitled to claim any refund of rent, having to pay expenses for loss of profits due to stoppage of and vehicle accidents that are caused. If the vehicle forfeiture shall be bound to pay the value of it to the car company.



21. The customer may pay settlements for the rented vehicle at any agency authorized station to receive it, paying additionally to the agency that rented based supplements for empty return or drop off set.



22. The customer is obliged to use only special gasoline in vehicle exclusively.



23. The price of rent, sell fuel, additional kms, excess time service, drop off fee, is subject to change without notice.



24. The emergency service is provided free of charge by any Car Rental Company, if the client is not guilty. If the client was guilty pay for the service fee as defined by the Company.

1. Deliver dirty vehicle: $ 50 usd
   Understand extremely dirty vehicle on the outside or inside (with an abundance of asphalt incrustations, foreign substances, indelible stains, unpleasant odors, etc.), which prevent its quick preparation and new location as a vehicle available for rent.



2. Transport animals: $ 50 usd
   Transport domestic animals or others in the vehicle.



3. Deterioration of the seat lining or covering. Loss of carpet covers and trunk mat:
   The amount of the penalty is equivalent to the breakage, burns, stains, dirt of the seat covers or upholstery. It is penalized according to the list of breakdowns.



4. Unauthorized driver:
   The client loses the amount paid in full, including days pending to enjoy and the guarantee deposited at the beginning of the rental. In the case of any additional damage caused to the vehicle, the total amount of the damage caused is also charged.



5. Delivery of the car by the additional driver and not by the contract holder: $ 50 usd
   The amount of the penalty is equivalent to the delivery of the car by the additional driver and not by the contract holder.



6. Loss or deterioration of the contract or attached documents: $ 50 usd
   The amount of the penalty is equivalent to the loss or deterioration of the documents that prevents the viewing of one or all of the copies of the contract.



7. Damages caused by accidents, breakage or loss of accessories:
   The amount of the damage caused is charged according to the list of breakdowns, as long as a cause of exclusion from the policy has been incurred. The theft or theft of the audio equipment and any or the complete set of vehicle tires, which will have to be paid by the customer at the price established in the breakdown list, is excluded from the benefit reflected above, whether or not he is responsible for said affectation.



8. Placement of stickers or accessories to the vehicle without authorization from the rental company: $ 200 usd
   Place accessories on the vehicle that are not those delivered and that affect the image of the vehicle established by the owner entity. It includes tinting (wallpapering) the windows or using tinted paper.



9. Excess of passengers: $ 100 usd
   Understand as excess of passengers, above the capacity of people stipulated for each type of vehicle.



10. Tow another vehicle: $ 100 usd
    Use the leased vehicle to tow any other vehicle.



11. Deliver the vehicle more than 3 and up to 23 hours after the time agreed in the contract:
    An extra day will be paid by the client, without the collection of the liability release, of the rate applied in the contract.



12. Deliver the vehicle more than 23 and up to 47 hours past the time and date agreed in the contract:
    The client will pay the penalty of an extra day, with the collection of the release of responsibility, of the applied rate.



13. Delivery of the car after the date agreed in the contract, in the linear rent: $ 100 usd
    The client will pay the penalty for the extra days spent by public rate depending on the season.



14. Deliver the vehicle at a rental point other than where the settlement has been agreed:
    In the event that the settlement of the car does not coincide with the agreed place reflected in the contract, the client must pay 50% above the Drop-off.



15. Maintenance violation: $ 100 usd
    Drive the vehicle past the mileage of the planned maintenance and reflected in the corresponding checklist of the rental contract.



16. Using the vehicle in illegal activities:
    The client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental, with the vehicle being permanently withdrawn. In the event of damage to the vehicle, you also lose the right to release of liability, having to pay the same according to the list of breakdowns. Illegal activities are understood to be those allegedly constituting a crime or contravention, according to Cuban law.



17. Loss or damage to the vehicle key:
    According to list of breakdowns.



18. Loss of registration or change without filing complaints: $ 50 usd
    Losing or changing each license plate of the vehicle and report to the sales office without presenting proof of having made a complaint to the PNR.



19. Use of the vehicle in circuits, races, competitions or similar contests:
    As it is a policy exclusion, the client loses the amount paid in full, including the days to be enjoyed and the guarantee deposited at the beginning of the rental, the vehicle being permanently withdrawn. In the event of damage to the vehicle, you also lose the right to release of liability, having to pay the same according to the list of breakdowns.



20. Supply the vehicle with fuel other than that authorized or established by the owner entity or contaminated fuel:
    As it is a policy exclusion, the client loses the amount paid in full, including the days to be enjoyed and the guarantee deposited at the beginning of the rental, the vehicle being permanently withdrawn. In the event of damage to the vehicle, you also lose the right to release of liability, having to pay the same according to the list of breakdowns.



21. Driving the vehicle in an aggressive or irresponsible way, with abuse of the same: $ 200 usd
    Driving the vehicle without taking all reasonable precautions to avoid or lessen accidents, damages or losses. Driving recklessly or unjustifiably mistreating the vehicle. Such as driving at high speeds, with manifest inattention to driving the vehicle, under the effects of ingesting alcoholic beverages or subjecting it to an excessive driving or exploitation regime. As it could be, travel through the dune, swampy, flooded terrain, impassable roads, etc. If, as a result of any of the above situations, there is damage to the vehicle that could be considered an exclusion from the policy, the penalty will not be applied, but the client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental, with the vehicle being permanently withdrawn. He also loses the right to release of responsibility, having to pay the damages according to the value of the breakdown list.



22. Changing any part or addition of the vehicle or fitting the shock absorbers:
    The client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental. In addition, the damage caused to the vehicle will be charged according to the list of breakdowns.